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General Project Scope & Tools

OneDealer is a set of tools addressed for the Automotive Industry providing an advanced customer experience and customer relationship management.

The main areas that OneDealer covers are:

  • Digital Sales Workplace
    Functionality that enables sales team to take a structured, holistic approach to the sales process and turn more inquiries into confirmed orders
  • Digital Presence
    A digital presence suite that builds a better visibility (SEO, multi-platform target, multi-lingual) of the dealerships with a web presence, customer communication and engagement
  • Campaign Management
    Omnichannel, a toolbox for digital marketing. Audience engagement, personalized marketing messages, etc.
  • Online Service Management
    An online service booking portal with calendars, available service packages, pricing, payment methods, etc
  • Business Analytics
    Combined data from any system throughout the dealership in order to improve processes, make decision faster, raise employee performance, etc
  • Dealership Management System
    Software responsible to the needs of the finance, sales, parts, inventory and administration components.

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Info
titleSelf Training

Please go through the introductory as well as through the functional training, to learn more about the product features and capabilities. All available videos are the recorded webinars that present the product features including the version 2.26

2.2.1 Self Training

OneDealer

Terminology

View file
nameOD_DSW_Training_Slides_version_Day_1.pdf
pageDay 1: Introduction
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Lighthouse (MySite)

Integration Layer

Related

View file
nameODIL-Solution Overview & Guidelines.pdf
page4.2 Guided Training (webinars)
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View file
namePartner Onboarding and Deployment Scenarios.pdf
page4.2 Guided Training (webinars)
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Dealership Management System (DMS)

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There is also the following ticket that contains introductory information at OneDealer's UI framework as well as other tools and parts of the application. Several tasks with examples were added to get more familiar with.

Jira
serverJira
columnIdsissuekey,summary,issuetype,created,updated,duedate,assignee,reporter,priority,status,resolution
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
serverId5fbd9be4-6148-31e7-9b86-a0f0ad3a1df8
keyODP-10167