General Project Scope & Tools
OneDealer is a set of tools addressed for the Automotive Industry providing an advanced customer experience and customer relationship management.
The main areas that OneDealer covers are:
- Digital Sales Workplace
Functionality that enables sales team to take a structured, holistic approach to the sales process and turn more inquiries into confirmed orders - Digital Presence
A digital presence suite that builds a better visibility (SEO, multi-platform target, multi-lingual) of the dealerships with a web presence, customer communication and engagement - Campaign Management
Omnichannel, a toolbox for digital marketing. Audience engagement, personalized marketing messages, etc. - Online Service Management
An online service booking portal with calendars, available service packages, pricing, payment methods, etc - Business Analytics
Combined data from any system throughout the dealership in order to improve processes, make decision faster, raise employee performance, etc - Dealership Management System
Software responsible to the needs of the finance, sales, parts, inventory and administration components.
Self Training
Please go through the introductory as well as through the functional training, to learn more about the product features and capabilities. All available videos are the recorded webinars that present the product features including the version 2.26
There is also the following ticket that contains introductory information at OneDealer's UI framework as well as other tools and parts of the application. Several tasks with examples were added to get more familiar with.
ODP-10167 - Getting issue details... STATUS
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