General Project Scope & Tools

OneDealer is a set of tools addressed for the Automotive Industry providing an advanced customer experience and customer relationship management.

The main areas that OneDealer covers are:

Digital Sales Workplace
Functionality that enables sales team to take a structured, holistic approach to the sales process and turn more inquiries into confirmed orders
Digital Presence
A digital presence suite that builds a better visibility (SEO, multi-platform target, multi-lingual) of the dealerships with a web presence, customer communication and engagement
Campaign Management
Omnichannel, a toolbox for digital marketing. Audience engagement, personalized marketing messages, etc.
Online Service Management
An online service booking portal with calendars, available service packages, pricing, payment methods, etc
Business Analytics
Combined data from any system throughout the dealership in order to improve processes, make decision faster, raise employee performance, etc
Dealership Management System
Software responsible to the needs of the finance, sales, parts, inventory and administration components.

Introduction

Please go through the introductory as well as through the functional training, to learn more about the product features and capabilities. All available videos are the recorded webinars that present the product features including the version 2.26

1. Introduction

2. Digital Sales Workplace (Part I)

3. Digital Sales Workplace (Part II)

4. Digital After Sales Workplace

5. DSW Configuration (Part I)

6. DSW Configuration (Part II)

For any questions please do not hesitate to contact us by sending an email to this email address: knowledge-management@onedealer.com

Enjoy!