Please go through the recorded training session of day 2 of the training program dedicated to the Digital Sales Workplace.
- Summary of the topics presented on Day 1, Duplication Check, Data Privacy, Sales process up to the Trade-in step
2. Presentation of the Sales process up to the last step of Follow-up :
The agenda with the topics covered in the 2nd day of the Training Program QR3-2020 is provided below:
Time | Topic | Trainer | |
Day 2 : 25/08/2020 | 09:30 – 10:00 | •Summary of the topics demonstrated in the previous day / additional questions & answers (30m) | Nikos Ioannou |
10:00 – 10:45 | •Business Partner •BP duplication check (ppt + system demonstration) •Data Privacy (ppt + system demonstration) | ||
10:45 – 11:45 | •DSW – Sales Process (Part I) •Overview •Customer Inquiry (AWT) •My-site (Promo Pages) •Customer Contact | ||
11:45 – 12:30 | •Lunch Break | ||
12:30 – 13:30 | •DSW – Sales Process (Part II) •Test Drive •Individual Offer •Trade-in Evaluation •Purchasing (trade-in) •Finance Service Offer •Order •Sale •Deliver •Follow-up | ||
13:30 – 14:30 | •Questions & Answers (60m) |
Please find below the link to the material presented during the webinar:
OD_DSW_Training_Slides_version_2.pdf
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