With this action the user can create a Complaint case for the specific Business Partner.
The BP Code is filled-out since the BP is already selected.
In the pop-up window the user must fill-out the following information:
- Select the main Contact Person from the drop-down list
- Select the initiator from the drop-down list
- Select the source and the channel from the available values in the drop-down lists
- Select the Branch and the Location
- Select the team to which the complaint case will be assigned to.
Finally the user can enter in the field Notes additional information if required.
In order to save and assign the case the user must click-on the 
button.
For more information about the Complaint cases management please follow this link: Complaint Management
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