In the cases where the customer disagrees with the Data Privacy consent send to him/her and wants to reject it, DocuSign provides an action for this as well. After the customer received the GDPR email from DocuSign and opens the document (redirection link), instead of signing and saving the process, the customer can select to reject the sign request.

The action is placed on the top right corner inside "Other Actions". After rejecting the request, DSW and thus the user is informed via a bell notification.

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