Assuming that the SMS method is activated, the user can start communication with the contact person by choosing one of the existing templates, and click-on Send button.
If for the last 24 hours there no any new messages, then user will be informed that conversation is not active.
The user can send two types of messages:
- Text message
- Media message
To send a media message the user must click on the Clip icon and he will be prompted to upload and send files from the available list.
