In the cases where the user must send a new updated GDPR document to the customer before the customer has signed the previous version of the document, for example in case of a mistake, then the system can recognize that a new request has been sent before the old one has finished and it is taking the following actions:
- DSW informs DocuSign that a new request has been send and the old one needs to be cancelled.
- DocuSign cancels the digital envelop with the old GDPR request.
- DocuSign sends a new email to the customer informing them that the previous Document is cancelled.
- DocuSign sends a new email to the customer with the new GDPR Document.
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