General Description of the Feature  

In order this feature to be available at Omni-channel the following fields, which are related to the email fields, have been added to the view IDMS_LH_CONTACTPERSONANDBPVIEW:

BPEmailPref
BPEmailPrefUser
BPEmailPrefDate
BPEmailPrefTime
CPEmailPref
CPEmailPrefUser
CPEmailPrefDate
CPEmailPrefTime


Business Benefit  

At the Omni-channel the new fields will be available for further usage.

  

Configuration  

None

  

Additional Information  

None 


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