General Project Scope & Tools
OneDealer is a set of tools addressed for the Automotive Industry providing an advanced customer experience and customer relationship management.
The main areas that OneDealer covers are:
- Digital Sales Workplace
Functionality that enables sales team to take a structured, holistic approach to the sales process and turn more inquiries into confirmed orders - Digital Presence
A digital presence suite that builds a better visibility (SEO, multi-platform target, multi-lingual) of the dealerships with a web presence, customer communication and engagement - Campaign Management
Omnichannel, a toolbox for digital marketing. Audience engagement, personalized marketing messages, etc. - Online Service Management
An online service booking portal with calendars, available service packages, pricing, payment methods, etc - Business Analytics
Combined data from any system throughout the dealership in order to improve processes, make decision faster, raise employee performance, etc - Dealership Management System
Software responsible to the needs of the finance, sales, parts, inventory and administration components.
Related
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name | OneDealer_TRN_Technical_v.7.1 MS.pdf |
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page | Day 1: Introduction |
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space | KM |
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height | 250 |
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OneDealer
Terminology
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name | OD_DSW_Training_Slides_version_Day_1.pdf |
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page | Day 1: Introduction |
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space | KM |
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height | 250 |
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Lighthouse (MySite)
Integration Layer
Related
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name | ODIL-Solution Overview & Guidelines.pdf |
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page | 4.2 Guided Training (webinars) |
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space | KM |
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height | 250 |
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View file |
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name | Partner Onboarding and Deployment Scenarios.pdf |
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page | 4.2 Guided Training (webinars) |
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space | KM |
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height | 250 |
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Dealership Management System (DMS)
Short description of what DMS is and how we use it