An inquiry can be reassigned by selecting the Reassign function from the Actions menu. The Inquiry should be in status 'Qualified". In the pop up screen the user selects to whom the inquiry will be reassigned. 



The business case 12115 is required for the inquiry reassignment. 


  • No labels

0 Comments

You are not logged in. Any changes you make will be marked as anonymous. You may want to Log In if you already have an account.